Shipping Policy

1. Order Processing

All orders are processed within 24–48 hours (excluding Sundays & public holidays). Once dispatched, you will receive an email/SMS with your tracking details.

2. Delivery Timelines

• Within City: 1–2 working days
• Within India: 3–6 working days
• International: 7–12 working days (subject to customs clearance)

*Delivery times may vary during festivals, sales, or unforeseen delays.

3. Shipping Charges

• Free delivery on orders above ₹[X]
• Flat fee of ₹[Y] for orders below the free shipping limit
• International shipping charges are calculated at checkout

4. Packaging & Quality

All products are packed in airtight, food-grade material to retain freshness. Extra care is taken during packaging to ensure items reach you safely.

5. Order Tracking

Once shipped, you can track your package using the tracking number provided. If you face any issues with tracking, contact our support team for assistance.

6. Delays & Exceptions

Delivery may be delayed due to weather conditions, customs clearance, strikes, or unforeseen events. We are not responsible for delays caused by third-party courier/logistics providers.

7. Damaged or Incorrect Orders

If your order arrives damaged, spoiled, or incorrect, please notify us within 48 hours with proof (photo/video). We will arrange a replacement or issue a refund as per our return/refund policy.

8. Contact Us

For any shipping-related queries, reach out to us at:
support@gulzardryfruits.com